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Meet a Business: Glean, LLC

Meet a Business is a series featuring the person behind some of your favorite locally-owned businesses.

What is your name? 
Nicole Mason

What's your hometown? 
Richmond, VA

What is your business name? 
How many years have you owned/managed your business? 
5.5

What did you want to be as a child?
I wanted to be a pediatrician and a business owner with a nice corner office!

What is the most popular item you sell?
We provide excellent commercial cleaning services to our customers.

What local business can you not live without?
Brooks and Stich folding is a local small business I absolutely appreciate. They have made our staff's work so much easier and they are a delight to work with!

In what ways has your business changed since COVID-19?
COVID has really helped me learn a great deal more about our customers, local resources, and how to build my team during lean and plentiful times.

What's the first thing you do every morning to set the tone for your day?
Each morning I spend time quietly to get instructions for the day! Prayer is very important to me!

What tool, object, or ritual could you not live without in your workday?
My cell phone and I are an indestructible team!

How did you come up with the name for your business?
To "Glean" is taken from an ancient Jewish and Christian tradition where those who had more than enough, would reserve some of their abundance for those in need. The biblical story of Ruth was story that inspired our business name.

How did you get the idea for your business?
The idea from Glean came from a desire to see better job opportunities and places that cared for their staff in Richmond. I wanted to find a way to address social challenges by providing economic support.

What does the world need more of?
The world could use a lot more Joy these days. Joy isn't just being happy. Its a power that works to keep us strong, even when happy feeling leave!

If you could have one superpower, what would it be?
If I had just one superpower, it would be to create opportunities for those in need!

What's your favorite thing to do in Richmond when you're not in your business?
Richmond has turned into the best foodie experience anyone can have! I love exploring the world of Richmond's authentic cultural treats!

What's your hidden talent?
One of my hidden talents is to hold people's wishes and desires in my heart and to connect them with folks who could be helpful to their desire (even years later). It's a hobby of mine!

What was the first concert you ever attended?
I attended a lot of choral concerts since my parents were both singers and my dad directed the choir!

Who do you look up to and why?
I look up to women in this space who are running their own business and are building or starting a family! I am in awe of how they balance it all. Lori Ruffin, owner of the COO Team, is a dear friend and inspiration because she is both a fantastic entrepreneur and mom and wife. She prioritizes in a way that amazes to me!

What do you love most about Richmond?
Richmond is changing and blossoming into a fantastic city where generations, cultures, and economic differences are collaborating in new ways. We are moving away from silos and into a new level of mutual respect and cooperation! We are also prioritizing how to transfer wealth in particular parts of the city to other parts that are in need. Thats very exciting to watch!

What's the best thing about being a local business owner? 
The best thing about owning a business is that when you see a problem, you have the agency to impact or solve it. There is a lot less red tape when you own your business!
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